Terms and Conditions.

The Backlog Busters hereby agrees, for the period from the Commencement Date until the Agreement is terminated in accordance with its terms (the “Term”) and subject to the terms hereof, that:

1. The Backlog Busters shall perform all post production services necessary to complete the productions set out in the Approved Fee Quote(s) (“Video(s).

1.1. The supply, provision and application of technical knowledge and expertise necessary to produce the Video(s);

1.2. Background music.

1.3. The use of Logos and company idents.

1.4. Completion of each Video within the agreed timeframe from the date the Client sends the footage.

1.5 The final Video(s) will be.

1.5.1. Posted privately online to the Backlog Busters server (or another platform that has been approved by the Client in writing (email shall suffice) with a timecode reader if requested by the client.

1.5.2. Once the final Video(s) have been completed and signed off by the Client, unless otherwise specified by the Client in writing or e-mail, and/or delayed by extended amendments, late music requests and / or late supply of footage and audio, logos and idents by Client and / or other circumstances beyond the reasonable control of The Backlog Busters.

Clauses 1 to 1.5.2 above shall together be known as the “Production Services”

1.6. The Backlog Busters agree that it shall render the Production Services to the highest professional standards and in accordance with the Client's reasonable instructions and requests. 

2. POST-PRODUCTION AND REVIEW OF VIDEO EDITS

2.1. The Backlog Busters agree that it shall produce the Video and render the Production Services in accordance with the following requirements and specifications:

2.2. Client Approval Rights: All major content decisions in connection with the Video(s) shall be made by Client by and in accordance with production checklists provided by The Backlog Busters and completed by the Client (“Production Checklists”) and other information supplied by the Client prior to production. Failure to supply such and comply shall render rights of review and final product approval void;

Inclusion of Features: The Backlog Busters will endeavour to, but cannot guarantee, that all the features marked in any completed Production Checklists will be included in the final standard length Video(s), and will advise whether additional footage will be required in order to cover all features requested by the Client, which for the avoidance of doubt, shall be included in the applicable Video(s) at an additional cost; 

2.3. Artistic and Creative License: The Backlog Busters agree that the Client will decide on final artistic and creative impression of video presentation but with full discussion between the Parties and giving good faith consideration to The Backlog Busters views as a professional production company.

2.4. Review of Video: A final copy of each Video will be emailed to the Client for viewing. All requests for amends and final approval of the Video(s) by the Client must be made in writing or e-mail with timecode. Failure to approve or make amendment requests on each Video within 60 days of receipt of the Video(s) by the Client will be understood as confirmation of approval of and will result in final edit of the applicable Video regardless. Revisions are limited to a maximum of 15 changes per video.

2.5. Loyalty Card: All edits need to be in the same pricing bracket in order to get the tenth edit for free.

3. PAYMENT

3.1. Prior to the commencement of post production of the Video(s), The Backlog Busters shall provide to Client a fee quote detailing (i) the specifications of the Video(s) to be produced; and (ii) the services to be provided by The Backlog Busters and such fee quote shall be approved by the Client in writing (email shall suffice). 

3.2. Except as set forth otherwise in this Agreement, Client shall be solely responsible for the payment for fees associated with  the Video(s) 

(i) 50% of the Production Costs to be invoiced to the Client and paid by the Client prior to the commencement of production of the Video; This fee will be waived after the first 4 videos completed by The Backlog Busters and the whole payment will be payable upon completion when the video(s) have been delivered.

(ii) The balance of the Production Costs shall be invoiced to the Client by The Backlog Busters along with the first drafts of the Video(s) and shall be paid within 7 days of receipt of such invoice by the Client.

4. CONFIDENTIALITY 

4.1. Each party undertakes that it shall not at any time disclose to any person any confidential information concerning the business, affairs, customers, clients or suppliers of the other Party except as permitted by clause.

4.2. Each Party may disclose the other party's confidential information:

4.2.1. To its employees, officers, representatives, contractors, subcontractors or advisers who need to know such information for the purposes of carrying out the party's obligations under the Agreement. Each party shall ensure that its employees, officers, representatives, subcontractors or advisers to whom it discloses the other party's confidential information.

4.3. Neither party shall use the other party's confidential information for any purpose other than to perform its obligations under the Agreement.

5. FINAL APPROVAL 

5.1.Final production details and creativity shall be subject to the approval of the Client. 

5.2. Re-edits of product due to changes will incur additional charges as quoted separately by The Backlog Busters and agreed between the Parties in writing (email shall suffice).